Terms of service

Last updated: 6 October 2026

These terms apply to your use of Playable Marketing, provided by [Company legal name, e.g. Playable Marketing d.o.o.], [Street and number, postcode city, Slovenia]("we"). By creating an account you agree to them and to our data processing agreement, which is part of these terms. The service is intended for businesses, not consumers. If the English and Slovenian versions differ, the Slovenian version prevails.

1. The service

Playable Marketing lets you create branded mini-games from fixed templates, publish them on a public link and see how they perform. AI can suggest game concepts and texts. The service is currently in beta: features may change and we don't guarantee uninterrupted availability.

2. Your account

Keep your login details safe; you are responsible for activity in your workspace. You must give accurate information and be authorised to act for the company you represent.

3. Your content and campaigns

  • You keep all rights to the content you upload or write. You give us the rights needed to host and show it as part of the service.
  • You are responsible for your games, including texts suggested by AI. Review them before publishing.
  • If a game offers prizes or discounts (for example a prize wheel), you are responsible for the promotion complying with the law and for delivering what you promise.
  • Don't publish anything illegal, misleading, discriminatory or infringing, and don't use games to collect sensitive data, to deceive players, or to target children under 16 without the consent required by law.
  • You are the controller of your players' data. Tell players how you use it — add your privacy policy link to each campaign — and make sure you have a legal basis for your promotion. We process that data for you under the DPA.

4. Players and leaderboards

You are responsible for moderating nicknames on your leaderboards. You can remove entries at any time in Analytics. We may remove content that breaks these terms.

5. Plans and fees

  • The service is free during the beta. Paid plans are monthly subscriptions at the prices shown on our website, billed in advance through Stripe. Prices exclude VAT, which is added where it applies.
  • Subscriptions renew every month until cancelled. You can cancel at any time in Billing; the plan stays active until the end of the paid month and is not refunded pro rata.
  • Adding Agency clients or upgrading is charged proportionally for the rest of the month.
  • Agency plan: for each client we keep its name and, if you enter it, its VAT ID. We use them to run your account and to avoid conflicts between agencies; we don't disclose them to other users. Client workspaces are for companies you run campaigns for, not for reselling the service.
  • One-off Campaign packages and Enterprise plans are agreed in a separate written offer or contract, which takes precedence over this section.
  • If you go over your plan's included plays or AI generations, your games keep running and the extra usage is charged at the rates on our pricing page. We warn you at 80% of your limit. Extra usage is not charged during the beta.
  • We may change prices with at least 30 days' notice by email; the new price applies from your next billing month.

6. Liability

The service is provided "as is". To the extent permitted by law, we are not liable for indirect damages or lost profits, and our total liability is limited to the fees you paid us in the 12 months before the claim. Nothing limits liability for intent or gross negligence.

7. Ending the service

You can stop using the service and delete your account at any time under Settings → Your data; this deletes your workspace and its data as described in the DPA. We may suspend accounts that break these terms. We'll give reasonable notice before discontinuing the service, so you can download your data.

8. Governing law

These terms are governed by the law of Slovenia. The courts competent for our registered office have jurisdiction. Questions: [contact email].